Refund Policy

PRNEWS.IO is flexible when it comes to refunds. Refund requests are reviewed by our Billing Department on a case-by-case basis at support@prnews.io. Once approved, the refund will be issued within 5 business days using the same payment method you used for PRNEWS.IO.

We refund payments upon the customer's request if the service has not been provided by us and the publishing process has not yet started.

Refunds requested during the publishing process or for services already provided will be declined. Funds for provided services are not refundable under any circumstances.

PRNEWS.IO does not honor refund or return payment requests for any of the following reasons:

  1. Poor or improper technical performance of partner news websites or press-release aggregators. This includes 24/7 page availability, site loading speed, presence or absence of hyperlinks, search engine indexing, third-party comments, text layout, content, and style.
  2. Deleted articles if more than 90 days have passed since publication and you have not used our 1 Year Guarantee Offer.
  3. Partial months/years of service, upgrade/downgrade refunds, or refunds for unused limits.

For the sake of fairness, there can be no exceptions.

If you believe services were not provided as described, please submit a complaint to the PRNEWS.IO Support Department.

Please contact support@prnews.io within 7 days of the purchase date. You must provide clear evidence that the purchased product or service fails to meet its description on our website. We do not honor complaints based solely on false expectations or wishes. PRNEWS.IO reviews complaints on a case-by-case basis and reserves the right to approve or deny any complaint at our sole discretion.

When withdrawing funds from the system, the processing fee charged when you entered funds is not refundable.

The system fee for processing payments when entering and withdrawing funds may vary and depends on the payment system used.

Withdrawal of funds is carried out only via the payment method that was used to enter funds into the system.