Refund Policy

PRNEWS.IO is flexible when it comes to refunds. Refund requests are subject to consideration by the Billing department upon each individual refund request to [email protected]

We refund payments upon customer's request if the service has not been provided by us and if the publishing process has not started yet.

Refunds requested during the publishing process or for the provided services will be declined and funds for the provided services will not be, under any circumstances, refundable.

PRNEWS.io does not honor requests for refunds or return payments for any of these reasons:

  1. Poor or improper technical performance of partner news websites, press release aggregating websites. It includes the availability of web pages 24/7, the website loading speed, the presence or absence of hyperlinks, the presence in the index of search engines, third party comments, text layout, content and style.
  2. Partial months/year of service, upgrade/downgrade refunds, or refunds for unused limits.

For the purposes of equality, there can be no exceptions.

If customers consider that services are not provided as described, they can submit the complaints to the PRNEWS.io Support Department.

Please, contact [email protected] within 7 days of the date of buy. You must provide clear evidence that the purchased product or service fails to meet its description on our website. We do not honor complaints based merely on the customer’s false expectations or wishes. PRNEWS.io reviews complaints on a case-by-case basis. We reserve the right to approve or deny any complaint at our sole discretion.

When withdrawing funds from the system, the processing fee charged when you enter funds into the system is not refundable.

The system fee for processing the payment when you enter and withdraw funds from the system may vary and depends on the payment system used to enter and withdraw funds to/from the system.

The withdrawal of funds from the system is carried out only by the payment method that was used for entering funds into the system.


For any questions or concerns, please contact us at [email protected]


PRNEWS OÜ, Identif. number: 14603363
Address: Maakri tn 19/2, 10145, Tallinn, Estonia